ICT On Site Support Engineer

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Работодатель, вероятно, уже нашел нужного кандидата и больше не принимает отклики на эту вакансию

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Требуемый опыт работы: 1–3 года

Полная занятость, полный день

Terralink invites ICT On Site Support Engineer.

PURPOSE - support of various End User Computing areas including On-Site Support.

Responsibilities:

  • Provide desktop support: Install, move, and track End user computing equipment (PCs, laptops, printers and other peripherals)
  • Installation and configuration of network MFP and local printing and scanning devices
  • Perform maintenance and repairmen of ICT equipment, replacing parts
  • Install operating systems, applications on user desktops and laptops in accordance to company standards and procedures.
  • Troubleshoot standard applications such as MS Office, Adobe, etc. and Windows 7 Operating System issues
  • Administrate and manage user, group and computer objects in Active Directory
  • Support LAN and Wi-Fi networks, troubleshoot various network issues, perform cabling and patching
  • Mobile phone troubleshooting e.g. firmware update, diagnostics and mail setup.
  • Perform inspection of meeting rooms on weekly basis and provide ICT support during meetings, events and audio or video conferences.
  • Make appropriate inventory records on equipment provided to end user or stored in IT operational stocks
  • Maintenance and configuration Corporate Printing Service
  • Maintenance and configuration Windows Installation System based on SCCM and its scripting part on naming convention and customizations
  • Maintenance and configuration company VPN and terminal system based on RSA system
  • Analysis of On Site Support services and document them according to ITIL and Company IM standards.
Requirements:
  • Has relevant experience in ICT Service Delivery area in support role.
  • At least 2 years of ICT work experience in domain structured ICT system
  • Preferred to have: Microsoft Office Specialist (MOS), 70-686 Windows 7, Enterprise Desktop Administrator
  • Possesses a general understanding of the business applications of Information Systems.
  • Communicates well, both verbally and in writing, and has the skill to influence through persuasion in a formal context.
  • Is familiar with ICT hardware, software and operating procedures affecting own area of responsibility.
  • Has a basic knowledge of ITIL fundamentals.
  • Fluent level of English: writing and speaking
Conditions:
  • We offer work in the multi-national oil and gas company, the main language of communication is English;
  • Work 28\28, 14/14, 5/2;
  • The company pays for the flight to Atyrau;
  • Medical insurance;
  • Salary based on interview results;
  • Territorial location of the office: RK, Atyrau.

Вакансия опубликована 28 января 2019 в Атырау

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