- Coordination and organisation of spare parts offers and orders within a market suitable time period, ensuring customer’s satisfaction.
- Supporting the sales department in regards to spare parts
- Responsibility for the Atyrau based spare part stock and dispatch area
- Correspondence with European Factories
- Write-off of inventory items used in warranty and service work
- Handling of enquiries.
- Technical clarification in regards to spare parts and/or recommended spare parts lists and offers
- Forwarding of service information
- Preparation of quotations and spare parts proposals.
- Pro-active offering of modification kits and exchange programs
- Follow-up for quotations and evaluation of reasons for not received orders
- Booking and invoicing of spare parts (in 1С), service and warranty orders and follow up
- Requesting despatch information from customers.
- Despatch of orders in collaboration with European colleagues
- Forwarding of shipping documents to customers.
- Checking of sales invoices.
- Monitoring of debtors accounts and active collection of outstanding invoices with accounts department
- Arranging and despatching of quality certificates.
- Processing of complaints regarding spare parts orders
- Journal duty (availability as agreed)
- Turnover statistics
- Preparation of proposals for stock keeping
Ключевые навыки
- Customer Service
- Документооборот
- Английский язык
- Организаторские навыки
- Английский — C1 — Продвинутый
- Казахский — C1 — Продвинутый
- Русский — C1 — Продвинутый
Задайте вопрос работодателю
Он получит его с откликом на вакансию
Где предстоит работать
Атырау, улица Айтеке би, 55
Вакансия опубликована 24 ноября 2025 в Атырау
