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Candidate
Male, 46 years, born on 20 September 1978
Considers offers
Shymkent, willing to relocate, prepared for business trips
Operations Manager
1 250 $ in hand
Specializations:
- Sales manager, account manager
Employment: full time, part time, project work
Work schedule: full day, shift schedule, flexible schedule, remote working, rotation based work
Work experience 28 years 6 months
November 2019 — currently
5 years 9 months
Shymkent
Electronics, Tool Engineering, Household Appliances, Computers and Office Equipment... Show more
Deputy Director
- Coordination of international business partnerships in the field of gate automation, security systems, and sectional garage doors.
- Oversaw the full cycle from project planning to equipment supply and integration.
- Created and maintained the company's website; developed digital content and product documentation.
- Negotiated with foreign suppliers and supervised import logistics.
- Drafted operational procedures, internal regulations, and technical guidelines.
- Managed technical support processes and aftersales service structure.
January 2012 — October 2019
7 years 10 months
IB Khrustaleva
Shymkent
Utilities... Show more
Deputy Director
- Directed internal service workflows and team coordination.
- Implemented CRM systems and monitored regional KPIs.
- Managed websites, price lists, and internal communication.
- Led aftersales processes and internal logistics.
January 2006 — January 2012
6 years 1 month
Service Center "Evrika"
Utilities... Show more
Service Director
- Managed 40+ personnel and optimized technical operations.
- Built internal control systems for task execution and accountability.
- Maintained cooperation with international service brands.
July 2003 — December 2005
2 years 6 months
Service Center "Evrika"
Utilities... Show more
Сhief engineer
- Supervised 10-person repair department and warranty documentation.
- Handled satellite service systems and office infrastructure.
February 1997 — May 2005
8 years 4 months
South Kazakhstan Regional Center of New Technologies in Education
IT, System Integration, Internet... Show more
Programmer
- Supported educational IT infrastructure and software development.
- Maintained hardware and provided school-level IT services.
October 1998 — July 2003
4 years 10 months
"Godograf +" Ltd
IT, System Integration, Internet... Show more
Programmer
- Provided IT support and developed custom software solutions.
- Maintained hardware for customs and logistics organizations.
Skills
Skill proficiency levels
Driving experience
Driver's license category B
About me
Operations and Technical Manager with 25+ years of experience in service center leadership, business process automation, and IT system integration. Strong background in internal operations, project coordination, and cross-functional team management. Known for building efficient workflows, implementing CRM systems, and supporting executive decision-making. Focused on internal efficiency rather than direct client interaction. Ready to relocate and travel for business.
- Service Department Management & Operations Control
- Business Process Optimization & Automation
- Internal Coordination & Executive Support
- CRM Implementation & KPI Monitoring
- Team Leadership (up to 50 staff)
- Project Planning & Workflow Design
- Website and Content Management (WordPress, Bootstrap)
- Technical Support: HVAC, Low-Voltage Systems, Satellite Equipment
- Contracts, Tenders & Documentation
Higher education
2002
University "Ulagat"
Economical/Economist, Diploma
2000
South Kazakhstan State University
Information technologies/Programmer, Diploma
Languages
Professional development, courses
2015
KTM AG
5230 Mattighofen, Stallhofnerstrasse 3
2012
Weishaupt
Max Weishaupt GmbH
2011
Rinnai
Rinnai Corparation, South Korea
2011
Bosch
B/S/H Turkey
2005
Courses of the bookkeeper
The employment Center at Akimate of Shymkent
1997
Courses English language in England
Stevenage, England
Citizenship, travel time to work
Citizenship: Kazakhstan
Permission to work: Kazakhstan
Desired travel time to work: Doesn't matter
